By Size, Industry, and Challenge:
The Right IT Operations Solutionfor You
Find the right fit in the Advange solution portfolio, covering security, endpoint management, cloud, and help desk services for small and medium-sized businesses through large enterprises.
Search Results
Cloud Cost Optimization
Find idle resources and oversized configurations in AWS and Azure. We help assess the impact, implement approved changes, and track savings.
Microsoft 365 License Optimization
Identify unused Microsoft 365 licenses, confirm them with users or administrators, and reclaim them after approval.
VMware Cloud Migration
Decide which VMware workloads to retain, migrate to AWS or Azure, or modernize. We support assessment, migration, and handover to operations.
Intelligent Incident RCA
Bring together monitoring data, logs, and incident records to investigate recurring outages and identify corrective actions.
SASE Operations Support
We centralize Netskope and Zscaler monitoring, policy changes, incident response, and inquiries. Our multilingual team supports Japan, China, and ASEAN with stable daily operations and continuous improvement.
ITSM Operations Support
Keep ServiceNow and ServiceDesk Plus current with ongoing support for workflows, CMDB data, integrations, and upgrades.
EDR Operations Support
Keep endpoint protection working by checking sensor health, reviewing policies and exclusions, and correcting issues within the agreed scope.
SOC Security Monitoring and Operations
24/7 Security Monitoring and Initial Response
Netskope Operations Support
We take over your deployed Netskope environment and provide ongoing management of policies, exceptions, clients, SaaS integrations, and inquiries.
Zscaler Operations Support
We take over your deployed Zscaler environment and provide ongoing management of internet access, private access, branch connectivity, and user inquiries.
ServiceNow Operations Support
We take over your active ServiceNow environment and provide ongoing support for daily changes, CMDB, external integrations, version upgrades, and improvements.
ServiceDesk Plus Operations Support
We take over your active ServiceDesk Plus environment and continuously maintain service requests, approvals, assets and CMDB, knowledge, and reports.
Microsoft Defender for Endpoint
We continuously manage onboarding status, policies, exclusions, and integrations with Intune and Entra ID as part of your Microsoft 365 environment.
CrowdStrike Operations Support
We continuously review CrowdStrike Falcon sensor deployment, versions, detection policies, exclusions, and detections to maintain protection.
Tanium Operations Support
We continuously manage Tanium client health, endpoint data collection, the use of endpoint data for asset management, and patching.
No matching solutions were found. Please see our recommended solutions.
Cloud Cost Optimization
Find idle resources and oversized configurations in AWS and Azure. We help assess the impact, implement approved changes, and track savings.
Microsoft 365 License Optimization
Identify unused Microsoft 365 licenses, confirm them with users or administrators, and reclaim them after approval.
VMware Cloud Migration
Decide which VMware workloads to retain, migrate to AWS or Azure, or modernize. We support assessment, migration, and handover to operations.
Browse by Company Size
We recommend the right service configuration and implementation roadmap for your company size.
Managed IT Infrastructure Operations for Large Enterprises
We safely take over large, multisite IT environments and provide coordinated support from the service desk to specialist operations and service governance. We eliminate dependence on individual staff and progressively introduce standardization, automation, and optimization.
DeskMate Secure — IT Management for Small and Medium-Sized Enterprises
For small and medium-sized businesses that already use Microsoft 365 and are considering stronger security. We assess your current settings and provide ongoing security operations aligned with standard operating criteria.
Browse by Challenge or Objective
Select a challenge to view the relevant service details.
Cloud Cost Optimization
Find idle resources and oversized configurations in AWS and Azure. We help assess the impact, implement approved changes, and track savings.
Microsoft 365 License Optimization
Identify unused Microsoft 365 licenses, confirm them with users or administrators, and reclaim them after approval.
VMware Cloud Migration
Decide which VMware workloads to retain, migrate to AWS or Azure, or modernize. We support assessment, migration, and handover to operations.
Intelligent Incident RCA
Bring together monitoring data, logs, and incident records to investigate recurring outages and identify corrective actions.
Let us handle product operations.
Select a challenge to view the relevant service details.
SASE Operations Support
We centralize Netskope and Zscaler monitoring, policy changes, incident response, and inquiries. Our multilingual team supports Japan, China, and ASEAN with stable daily operations and continuous improvement.
ITSM Operations Support
Keep ServiceNow and ServiceDesk Plus current with ongoing support for workflows, CMDB data, integrations, and upgrades.
EDR Operations Support
Keep endpoint protection working by checking sensor health, reviewing policies and exclusions, and correcting issues within the agreed scope.
SOC Security Monitoring and Operations
24/7 Security Monitoring and Initial Response
FAQ
Here are answers to common questions about choosing a solution. Please contact us with any other questions.
I am not sure which service to start with.
Start with our free current-state assessment. We discuss the size of your IT team, the number of devices, and your current challenges, then recommend the highest-priority areas and services.
Can I combine multiple services?
Yes. Our EUC, security, cloud, and digital workplace services are designed to work together and can be combined under one coordinated operating model.
Can small and medium-sized businesses use enterprise services?
Yes. Our services can be tailored to your company size. DeskMate Secure plans support small businesses with 50 or fewer employees.
Can your services work alongside our existing IT staff and internal IT team?
Yes. Alongside fully outsourced services, we offer a collaborative model with your internal IT team. We define the operational scope and escalation criteria to match your requirements.
Understanding Your Challenges,
Developing the Right Solution Together
Your initial assessment is free. We discuss your current challenges and recommend a service configuration that best suits your company. We usually respond within 2 business days.