Night and holiday monitoring
A limited internal team alone may struggle to maintain 24-hour alert review and emergency notification.
24/7 Security Monitoring and Initial Response
We monitor alerts across endpoints, networks, cloud, identity, and email, assess their severity and impact, and support pre-authorized containment, notification, and reporting.
24/7 MonitoringContinuous security monitoring
Multilingual SupportSupport across APAC
Cross-Domain MonitoringEndpoints, networks, cloud, identity, and email
Pre-Authorized ResponseInitial action within agreed limits
COMMON CHALLENGES
Four Key Challenges in Security Monitoring
Monitoring products alone are not enough. Without 24-hour review, severity assessment, stakeholder notification, and initial response procedures, it takes longer to begin responding.
Prioritizing large volumes of alerts
False positives and duplicate notifications make it difficult to quickly identify events with a significant business impact.
Disconnected monitoring and initial response
Handoffs from monitoring staff to endpoint, network, and identity teams take time.
Coordination with overseas offices
Time zones, languages, and environment differences make it difficult to apply the same standards for review, notification, and response as at headquarters.
SERVICE SCOPE
Support for monitoring, analysis, initial response, and reporting, starting where you need it.
We review your existing security products, logs, and internal team to define monitoring scope, response hours, severity levels, contacts, and authorized actions.
Alert monitoring
Continuously monitor alerts from each product and record review status and response history.
Analysis and prioritization
Filter out noise and assess severity, impact, urgency, and whether a response is needed.
Incident investigation
Correlate endpoint, network, account, and cloud information to understand what happened.
Isolation, blocking, and suspension
Isolate endpoints, block communications, and suspend accounts within the authority agreed in advance.
Threat hunting
Investigate suspicious behavior and potential compromise using logs and detection data.
Reporting and rule improvement
Share response results, trends, and outstanding issues, then review detection rules and response procedures.
OPERATING MODEL
Monitoring, assessment, and initial response in one operational workflow.
One team handles alert notification, correlation of multiple information sources, severity assessment, stakeholder communication, and the initial actions agreed in advance.
Monitor and detect
Monitor logs and alerts for signs of anomalies.
Analyze and assess
Identify false positives and assess impact and urgency.
Notify and respond
Contact stakeholders and perform initial actions such as isolation and blocking.
Report and improve
Share facts, decisions, response results, and the need for further action.
Tiered Response StructureIntake, analysis, containment, and improvement
First tier
Monitoring and initial response
Handle continuous monitoring, alert assessment, initial actions under standard procedures, and notification.
Second tier
Detailed analysis and containment
Assess impact, isolate endpoints, block communications, and coordinate with product vendors.
Advanced response
Advanced analysis and lasting corrective action
Support compromise investigations, root cause analysis, and improvements to detection logic and response procedures.
SERVICE TRANSITION
The standard process for starting SOC monitoring.
We review monitoring targets, logs, detection rules, contact lists, and authorized initial actions, then begin production operations after testing and parallel monitoring.
Current-state review
Review products, logs, monitoring arrangements, and challenges.
Monitoring design
Define scope, severity, SLAs, and communication methods.
Rules and procedures
Establish standards for detection, assessment, initial response, and reporting.
Connection and parallel monitoring
Verify log reception and alert handling in the actual environment.
Production operations
Begin 24/7 monitoring with regular service reporting.
FAQ About SOC Services
Answers to common questions about monitoring scope, response arrangements, and implementation requirements.
Yes. Our teams provide round-the-clock monitoring, alert triage, and initial response based on agreed procedures.
Yes. We perform containment actions such as endpoint isolation, communication blocking, and account suspension according to the response policies and authorized scope agreed with you in advance.
We monitor and analyze logs and alerts across endpoints, networks, cloud, identity and authentication, and email.
Yes. Our six-language support team serves offices across multiple time zones from delivery locations in Japan, China, and ASEAN, using consistent monitoring and response standards.
Yes. We can design monitoring, analysis, and response arrangements using existing products such as Microsoft Defender, CrowdStrike, Tanium, Splunk, and Microsoft Entra ID.
Your Current Security
Monitoring Setup: Let's Discuss It.
We review monitoring coverage, excluded areas, service hours, and notification and initial response arrangements after detection, then recommend the scope of SOC operations you need.