Endpoint visibility
Check the health and responsiveness of managed endpoints.
Tanium Operations Support
We continuously manage Tanium client health, endpoint data collection, the use of endpoint data for asset management, and patching.
PLATFORM OVERVIEW
A platform that connects endpoint visibility with management and remediation.
Tanium continuously collects endpoint information for operational use, including asset management, software inventory, and patching.
Asset and software information
Use endpoint hardware, operating system, and software information in operations.
Patching and remediation
Review patch status to support planned distribution and follow-up on unpatched endpoints.
COMMON CHALLENGES
For Tanium environments facing these challenges.
Across regional teams and locations, endpoint information needs clear ownership and consistent follow-up.
Unresponsive endpoints remain
Information cannot be collected even though the client is installed.
Information is not being used
Collected endpoint information is not connected to asset records or operational decisions.
Unpatched endpoints are hard to track
After patch distribution, the reasons patches remain unapplied and response progress are unclear.
ADVANGE SUPPORT
3 frequently requested operational services.
Our endpoint visibility services and IT asset tracking support connect Tanium data with the daily work of your regional IT teams.
Client health management
Review distribution status, unresponsive endpoints, and causes of communication issues.
Use of asset information
Organize collected information and incorporate it into asset records and integrations with other systems.
Patch operations
Manage patch plans, distribution, tracking of unpatched endpoints, and post-deployment checks.
Single Point of ContactIntake, troubleshooting, and progress management
CUSTOMER
Customer
Scope, priorities, and approval of distribution and remediation.
ADVANGE
Operations team
Status reviews, planning, execution, tracking, and reporting.
PRODUCT VENDOR
Coordination as needed
Product defects, specification confirmation, and official support.
Tell Us About Your Current Tanium Configuration.
Developing the Right Solution Together
Start with the areas where you need support, such as clients, asset data, and patches.