Service Overview
This service provides ongoing support for monitoring, configuration changes, incident response, and security operations after companies deploy SASE products such as Zscaler or Netskope. It is suited to companies with multiple or overseas locations and those that make extensive use of cloud services.
Key Services
In addition to monitoring SASE cloud services, connectors, and clients, we manage settings for URL filtering, SaaS controls, SSL decryption, and ZTNA access permissions. When an incident occurs, we check endpoints, networks, SASE, DNS, authentication infrastructure, and cloud systems in sequence to isolate the cause.Service options include business-hours, extended-hours, and 24/7 support.
