Network Infrastructure Service

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Ensuring Smooth, Secure and Efficicent Operation of Enterprise Network System

Service Breakdown

Enterprise WAN Deployment and Operations Services

Design and Deployment:

Customized WAN architecture design based on business requirements and traffic patterns.

Network Optimization:

Performance tuning for low-latency, high-bandwidth requirement applications.

Maintenance and Support:

Regular network health checks, patching and issue identification and resolution

Enterprise External Network Deployment and Operations

Network Design and Deployment:

Designed an external network architecture aligned with business needs, integrating SASE and DIA services for enhanced security and performance..

Network Optimization:

Enhancing network performance and bandwidth utilization with QOS.

Operations and Support:

Network health-checks and performance improvements and issue detection and resolution.

Enterprise SASE Operations Services

SASE Architecture Management:

End-to-end management of SASE platforms, integrating SD-WAN and security services like CASB, ZTNA, and FWaaS. Policy configuration and enforcement to ensure compliance with business requirements.

Performance Monitoring and Optimization:

Real-time monitoring of network and security components for optimal performance. Proactive performance tuning and traffic prioritization based on business-critical needs.

Incident and Problem Management:

Rapid response to incidents, including security threats, connectivity issues, and system malfunctions. Root cause analysis and resolution to minimize recurring issues.

Service Capability

  1. Customized real-time network monitoring software solutions to help customers understand network dynamics.

  2. Network resource utilization forecast system predicts future resource usage and provides solutions to customers in advance.

  3. Capability and experience of large multinational enterprises in SASE operation and maintenance services

  4. Senior engineers in Japan, Malaysia and China Dalian 100% cover mainstream network technology.

  5. Provide 7*24-hour remote service support in the Asia Pacific region, Japanese, English and Chinese multilingual support

  6. Customized response process, minimum response time is 5 minutes

Service Capacity

Delivery Location

· Singapore & Japan onsite
  support
· China Dalian Delivery
  Center
· Malaysia Johor Bahru
  Delivery Center

Talent Pool

· 30 active engineers
· 500 valid resumes
· 50% English supportcapability
· 50% Japanese support capability
· Manager with capabilities in English,
 Japanese, and Chinese
· Over 10 years of technical experience
· Recruitment and HR Support Platform
  for the Asia-Pacific Region
· Partnership covers more
  countries and regions

Technical Tool

· Network Monitoring and
  Management
· Network Configuration and
  Automation
· Traffic Analysi
· Security Management

Architectural Design & Services Continuity

Redundant Network Architecture

Design for High Availability (HA)

Implementation of Active-Active(standby) peripherals and port-channel to avoid SPOF (Single Point of Failure).

Multiple upstream ISP connectivity

Dual-protected DIA or upstream connections to prevent service interruptions.

Load Balancers

With multiple upstream connections to the service provider, we can utilize them for path traffic load balancing.

Disaster Recovery Strategies

Offsite DR Centers

Geo-redundancy for critical backup and services.

Cloud DR Solutions

Lower in cost yet serving critical data and service redundancy.

Automatic Failover

Auto/Manual failover depend on services critical and cost efficiency.

Proactive Monitoring and Alerts

Monitoring

Implement 24/7 Network and system monitoring.

Alert System

Real-time alerts system for critical service and major service interruption.

Security management

Periodically conducting white-hat test for early threat detection.

Monitoring & Availability

Network Performance Monitoring

Network Monitoring and Management.

Devices configuration , automation and backup.

Network and System security management

Wireless Network Monitoring

Signal Strength and Coverage.

Client and end-point connection stability monitoring.

Rogue access point detection.

Physical Infrastructure Monitoring

Rack space temperature and humidity monitoring

Intelligent PDU and UPS deployment for reliability and energy efficiency.

SASE

Scope

· Run monitoring
· Version upgrade
· Configuration management
· Update management
· Account management
· License management
· Access log management
· User consultation
· Vulnerability correspondence

Cloud Access Security Broker (CASB)

· Visibility: Detailed insights into cloud app usage, including user activities
  and data flows.
· Data Protection: Encryption, tokenization, and policy enforcement to
  safeguard sensitive information.
· Threat Protection: Detection and mitigation of threats like malware,
  insider threats, and unauthorized access.
· Compliance: Automated monitoring and reporting to meet industry
  standards and regulations.
· VM Sprawl – to prevent uncontrolled proliferation of VM (resource abuse).

Zero Trust Network Access (ZTNA)

· Trust, but Always Verify: Continuous User and Access Verification within
  Trusted Zones.
· Context-Aware Access Control: Granting least privilege access based on
  user identity, device health, location, and other contextual factors.
· Micro-Segmentation: Limiting access to only necessary resources,
  reducing the attack surface and preventing lateral movement within the
  network.

Data Protection and Backups

· Real-time Monitoring and Control: Detects and controls user access to
  the internet in real time.
· Malware Protection: Defends
  against malicious software and web-based attacks.
· URL Filtering and Content Inspection: Ensures safe and compliant web
  browsing by blocking inappropriate or harmful content.
· Dynamic Routing Optimization: Automatically selects the best path for
  traffic based on real-time network conditions.
· Hybrid Connectivity: Supports multiple types of connections (MPLS,
  broadband, 4G/5G) for improved performance and redundancy.
· Enhanced Performance: Provides high-performance network experiences
  by optimizing bandwidth utilization and minimizing latency.

GB/T 22080-2016/ISO/IEC 27001
GB/T 19001-2008/ISO 9001
ISO/IEC 20000-1
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Add:237 Alexandra Road,#3-16 The Alexcier Singapore 159929
Service Hotline:+65-9716-6078​